faq
1. What products do you offer?
- We offer a wide range of computer hardware, custom PCs, pre-built PCs, and accessories.
2. Do you offer customization services?
- Yes, we provide custom PC building services based on your specific requirements.
3. How do I track my order?
- You can track your order status through our website's tracking system or contact customer support for assistance.
4. Is there a warranty on products?
- Yes, all products come with a manufacturer's warranty.
5. Do you offer free shipping?
- Yes, we provide free shipping across India on most products.
6. What payment methods do you accept?
- We accept various payment methods, including credit/debit cards, net banking, and UPI transactions.
7. How can I contact customer support?
- You can reach our customer support team via email at itgaincomputer@gmail.com or by calling our helpline at +91-88846 83628
8. Do you offer international shipping?
- Currently, we offer shipping services within India.
9. How can I return a product?
- If you wish to return a product, please refer to our Return and Refund Policy for detailed instructions.
10. Do you offer gift cards?
- Yes, we offer gift cards in various denominations. You can purchase them directly from our website.
11. How can I stay updated on new products and promotions?
- You can subscribe to our newsletter by entering your email address at the bottom of our homepage.
12. Do you offer installation services for custom-built PCs?
- Yes, we provide installation services for custom-built PCs. Please contact us to schedule an appointment.
13. Are the products listed on your website genuine?
- Yes, we source all our products directly from authorized distributors and manufacturers to ensure authenticity.
14. Can I cancel my order after placing it?
- Orders can be canceled within 24 hours of placement. Please contact our customer support team promptly to process the cancellation.
15. Do you offer bulk purchase discounts?
- Yes, we offer discounts for bulk purchases. Please contact us for more information.